As a business owner, you wish people could get along and do their job, but conflicts at work are bound to happen because everyone is different. In this workshop, you will learn about the primary sources of interpersonal conflict and the essential communication tips to help you manage conflict at work.

• The causes of conflict in the workplace.
• The importance of trust in the workplace.
• The “Do and Don’ts” of conflict resolution.
• Communication tips for managing conflict at work.